Support

At Uptown Aces Casino, your satisfaction and peace of mind are our top priorities. Whenever you have a question or need a helping hand, our dedicated support team is ready to jump in—day or night. We understand that a smooth, stress-free gaming experience is important, so we make it easy to connect with us in whatever way works best for you.

Multiple Ways to Get Help Fast

Live Chat: Get instant answers with our live chat feature, available 24/7 right from our casino lobby and website. Most players connect with an agent in under a minute, so you can get back to spinning the reels without missing a beat.
Email Support: Prefer to write it out? Send us a message at support@uptownaces.eu . We aim to respond within just a few hours, even on weekends and holidays.
Phone Support: Speak directly to a friendly support rep by calling our regular line at 1-657-208-5477 or toll-free at 1-888-492-9309. We’re here around the clock to answer your questions or walk you through any casino process.

Find Quick Answers in Our Help Center

Before reaching out, you might want to check our FAQs and Help Center, where you’ll find solutions to common questions about accounts, deposits, withdrawals, bonuses, and more. It’s a great way to get instant clarification on the basics.

Friendly, Knowledgeable, and Ready to Help

Our support agents know the ins and outs of Uptown Aces Casino—from account setup and bonus terms to slot game rules and payment troubleshooting. No question is too small or too complex. We’re committed to resolving your issues promptly, so you can focus on the fun.

We’re Here for You—Every Step of the Way

Whether you need help claiming a bonus, have a question about your latest transaction, or just want to double-check the rules for your favorite slot, we want you to feel confident and supported. Don’t hesitate to reach out—at Uptown Aces Casino, you’re never on your own.

If you ever need us, just head to our Support page and choose the option that works best for you. Happy gaming, and remember: help is always just a click, call, or message away!